CONSUMER LAW
Consumer Law covers all issues related to the consumption of products and services in general, aiming to safeguard the consumer’s right in these relationships.
84,6% was the increase in complaints about Consumer Rights in relation to the previous year on the Reclame Aqui website.
SINDEC points out that 76.5% is the average rate of solutions in Consumer Law cases.
Martins Regina Law Firm team provides consultancy and legal assistance in the following situations:
• Problems involving internet purchases;
• Defective or undeliverable product;
• Vices in the quality of products and services;
• Delay in the delivery of products and/or services;
• Misleading advertising and tying;
• Prevention and repair of damage arising from consumer relations;
• Right of repentance and product return;
• Improper registration in delinquent records, such as: SPC and SERASA;
• Review of contract clause, such as Financing;
• Delay in delivery of property;
• Matters involving health insurance;
• Problems with telephone, internet, cable TV services;
• Water and sewage, electricity, flight cancellation or delay, damage and/or loss of cargo or luggage, Overbooking, Mileage program;
• Tour package;
• Public transport;
• Adjustments and abusive interest.